Return and Refund Policy

At BROADWEBSOLUTIONS, we strive to deliver excellent services to meet our customers’ expectations. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds
We offer refunds under the following conditions:

The service was not delivered as described or agreed upon.
The issue is reported within [10 days] of the service delivery date.
A valid reason and supporting evidence are provided for the dissatisfaction.
Note: Services that are custom-made, ongoing, or subscription-based may have specific refund terms outlined in their agreement.

2. Non-Refundable Services
The following are non-refundable:

Completed services delivered as per agreement.
Cancellation of ongoing services without proper notice ([30 days] required).
Situations caused by customer error, including providing incorrect or incomplete information.
3. Refund Process
To request a refund:

Contact our customer support team at contact@broadwebsolutions.in.
Provide your order details, reason for dissatisfaction, and any relevant documentation.
Allow [10 business days] for our team to assess your request.
If approved, refunds will be processed to your original payment method within [15 days].

4. Revisions and Adjustments
For dissatisfaction with delivered services, we offer [2 free revisions] within [10 days]. Revisions beyond this period or number may incur additional charges.

5. Service Cancellation
One-time Services: Can be canceled prior to commencement, with a full refund if canceled within [1 days] of purchase.
Subscription Services: Can be canceled at any time, but refunds are prorated based on usage and subscription terms.